Get Started's story Title Adam Griffith - Get Started, Managing Director WAX increased our customers ROI. We gained a competitive advantage.

Get Started

When it comes to web strategy, design development marketing and hosting, Get Started has always done things a little differently. From their start in the giddy heights of the dot com boom, when anything seemed possible and almost anything was promised, Get Started's founders took a different approach. This was based on something almost old fashioned; clients’ return on investment.  It’s perhaps no surprise, then, that a decade later Get Started is one of the first companies in the world to adopt Aptimize Web Accelerator software, because it makes such a difference to client’s ROI.

What they needed

For an amount way less – both in dollar and time terms – Aptimize allows us to offer our clients a way of making their web sites load a whole lot faster. The further that our client’s customers are away from their servers, the greater the benefit this offers.

Adam Griffith
Chief Executive Officer

For Get Started, providing web strategy, design development, marketing and hosting at a competitive price and with great customer satisfaction has always been a defining point of difference. It’s been as important to the company’s success as it has been to clients’ success.  In today’s increasingly competitive market and weakening economic environment, Get Started saw an opportunity to make its traditional point of difference even more valuable.

Or, put another way, if it saw that if failed to push home this advantage, it would be circled by an array of ‘me too’ competitors presenting cost effectiveness and return on investment as their newly found mantras.

If you want evidence that this company is a little different, their website has a section called ‘competitors’.

‘We know now you are short on time,” the site reads.” So to save you time, we've listed some of our competitors below. We've only listed those that are pretty good ….. We encourage you to shop around - we're pretty confident that our experience and expertise stands up.”

With this approach, Get Started has a strong need to quantify its difference. That’s why they approached Aptimize - to improve the speed of their clients’ websites and “apply best-practice front-end optimization to the websites we produce without spending too much development time on it.”                           

The Aptimize Solution

Aptimize was the perfect solution to both increasing speed and optimizing websites without charging clients a small fortune.

“For an amount way less – both in dollar and time terms – Aptimize allows us to offer our clients a way of making their web sites load a whole lot faster. The further that our client’s customers are away from their servers, the greater the benefit this offers,” Get Started CEO, Adam Griffith says.

“Given that our target market is SMEs rather than large corporates, they would simply not even entertain paying for the necessary hardware changes to accelerate their websites by traditional means. By automating the process, Aptimize has created a mini revolution and being the first in our sector to offer this to our clients is giving us competitive advantage.”

Benefits

Given that our target market is SMEs rather than large corporates, they would simply not even entertain paying for the necessary hardware changes to accelerate their websites by traditional means. By automating the process, Aptimize has created a mini revolution and being the first in our sector to offer this to our clients is giving us competitive advantage.

Adam Griffith
Chief Executive Officer

“The benefits for us are significant already, and as we offer Aptimize to more of our clients this will only grow” Adam notes.

“We are able to offer clients something they didn’t think was possible, and with complete confidence. It is core to our company culture that we do what we say, and deliver on what we promise, and Aptimize allows us to do this.

“It also means that we are less tied up in optimizing front end development. This development can be very time consuming and expensive, and it’s something that many clients have difficulty seeing the same value as, for example, web design.

“And finally having Aptimize means we can be at the leading edge in finding ways of increasing the return on investment for clients. In that sense Aptimize and Get Started are very natural partners with a shared view of what clients really want and need.”

Get Started
Customer Size:
400 companies +
Located in:
Australia
Customer Profile:

Since 1999 Get Started has grown into one of Australia's leading web development companies. Based in Melbourne, but with clients around the world, Get Started has worked with more than 400 companies, primarily SMEs for whom a business solution at an affordable price is non negotiable.

Get Started is driven by a desire to break down the stereotypes of unreliable, uncommunicative, and reclusive web designers/developers, making the web work for businesses – to help them seize the web.

Website:

www.getstarted.com.au